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We’ve created a comprehensive, fully illustrated guide to recovering items that shows you how the process works in a various versions of Outlook and OWA. There are a few steps to the Recover Deleted Items process. Use our handy guide when you need to recover a deleted item. One thing to note, though: if you hard-deleted a folder by pressing Shift-Delete, you will only see items from that folder in the Recover Deleted Items screen you won’t find the whole folder there. It depends on your Exchange server configuration - for example, permanently deleted items will be held on for 14 days on Intermedia’s Exchange 2007/20 servers.ĭuring this time (called a retention period), you can restore deleted items in Outlook or OWA using the Recover Deleted Items process. If you have “permanently” deleted an item or emptied your Deleted Items folder, you can still recover those items. But what about permanently deleted items? If you deleted a calendar entry or a task, the system will ask you if you want to permanently delete it. Then, if it’s a calendar invitation, you can just re-accept it to add it back to your calendar. So you can easily go in there and restore them to your inbox. When you delete items (emails, contacts, meeting invitations, etc.) from your mailbox, they are first transferred to the Deleted Items folder. For email accounts configured using POP, the mail server downloads the. Post Office Protocol or POP (aka POP3) is older than IMAP. The good news is that deleting items by mistake does not necessarily mean that an item is gone forever. So, if you use Outlook with IMAP, you can recover the permanently deleted Outlook emails from the mail server using the Recover Deleted Items option described in Method 2. Verify any other settings and click Submit. Locate the Microsoft Exchange Online tile.
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(Note: If you do not see your Deleted Items folder, but instead see the Trash folder then your email account does not support recovering an item that is no longer in your Deleted Items folder.
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